How a Small Business Can Go Big on Customer Service

Almost every company, whether they’re big or small, has a customer service department — or at the very least an owner who wears the customer service hat on a daily basis.

A small business can actually become big based on their customer service. Before you start laughing at the idea, let’s take a look at the differences we see in small business customer service versus the customer service we see in the larger companies.

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Small Business Advertising on a Shoestring Budget

You started a small business and want to expand it, but don’t have much money to spend on your advertising needs. This really isn’t a problem because there are many ways to advertise your business using free options.

The Internet provides us with one of the best ways to use word of mouth advertising campaigns to different people throughout the world. Here are some of the ways you can use the ‘net for free advertising for your small business:

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How a Small Business Can Create a Big Brand

Most small business owners will scoff at the mere mention of the word branding for their business. At a juncture in their business where every penny is being watched to ensure movement toward eventual profits, branding hasn’t even entered the equation.

The real truth is that all businesses — big or small — have a brand within them. It’s a matter of finding a way to bring it out to make your company stand apart from your competitors.

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Small Business Financing Resources

If you’re looking to start your own small business, but don’t know where to go to get the financial resources you need to start, then you might consider some of these options depending on your personal situation.

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Small Business Accounting Tips

Having an accountant on your in-house team is ideal, but not all small businesses can afford to have one. If this is the case, you can do it yourself or utilize some of the employees you may already have to do the accounting tasks.

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What is Ghostwriting?

Ghostwriting may sound mysterious, but it is a profession that you are probably very familiar with. You have, undoubtedly, seen many books written by celebrities. Well, the celebrities name may be on the cover, but a ghostwriter is the actual author; for instance, Clay Aiken’s autobiography “Learning To Sing” was actually written by Allison Glock.

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